NAIROBI: Six years ago, I came back home to take over the hospitality portfolio for Simba Corporation after living in the USA for 40 years. At that time, the Government was yet to implement a ranking system for hotels and there were a number of facilities claiming to be at a star level that was not representative.
We had international hotel brands in the country but they too were not a reflection of the global promise of quality and superiority as compared to similar properties. There was a general lack of commitment in the whole industry to operate hotels to meet international standards.