Those who read the weekend papers regularly will remember that on May 3 and 10 this year I wrote articles on this space calling the attention of Kenyans to what was going on in Kenya Airways. As a frequent user of our national flag career I was alarmed by the high number of flight cancellations travellers were experiencing in both local and international routes. And this was a very personal experience when my wife and I got delayed at Entebbe and had to spend an extra day there which we could ill afford. Other travellers told us tales of woe they had experienced in various global capitals to which our airline flies. I got deeply concerned.
More than that I found out that there were deep grievances among crew members and pilots against the airline management. These were not complaints that could encourage a healthy and productive working environment. Furthermore, during off-and-on conversations I had with some members of the management, an air of uncertainty was almost palpable: with terrorism looming in the horizon as a terrible threat to passenger growth, the future seemed uncertain. The little research I did in the internet revealed more horrendous stories which needed urgent attention. Obviously all was not well with the Pride of Africa.