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Consumers’ financial health: Key lessons for digital lenders

CAK:Consumer Protection Manager Boniface Kamiti.

Kenya has in the past decade experienced unprecedented growth in digital financial services, with innovative products reshaping how we, for instance, order meals, honour insurance premiums, purchase electricity units, and undertake financial transactions.

Our already active e-commerce sector was turbocharged by the Covid-19 pandemic. Mobile money is the ubiquitous form of payment.

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