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Content moderator in Kenya sues Meta over working conditions

Mercy Mutemi, a lawyer representing a former content moderator, speaks during a news conference after filing a lawsuit against Facebook owner Meta Platforms Inc and its local content moderation contractor Sama, at the Milimani Law Courts in Nairobi, Kenya on May 10, 2022. [Reuters]

A former moderator working for Facebook owner Meta Platforms Inc FB.O today filed a lawsuit alleging that poor working conditions for contracted content moderators violate the Kenyan Constitution.

The petition, also filed against Meta's local outsourcing company Sama, alleges that workers moderating Facebook posts in Kenya have been subjected to unreasonable working conditions including irregular pay, inadequate mental health support, union-busting, and violations of their privacy and dignity.

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