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Kenya Airways Chief Executive Officer Allan Kilavuka (PHOTO: FILE)
The Competition Authority of Kenya (CAK) has ordered Kenya Airways to pay a passenger over Sh400,000 for failing to board him onto a flight despite paying for a ticket and checking in online.
In a landmark decision, CAK said the national carrier erred in overselling tickets from Kigali to Nairobi and failing to give the passenger a seat.
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