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Kenya Airways has launched an investigation following an incident at Jomo Kenyatta International Airport (JKIA), where a passenger allegedly harassed airline staff after being denied boarding due to visa restrictions.
According to a statement from the airline, the passenger was traveling from Lagos to Manchester with layovers in Nairobi and Paris. However, upon arrival in Nairobi, it was discovered that she did not possess a Schengen visa, which is required for transit through Paris.
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