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JKIA, MIA awarded for customer service excellence

By Fredrick Obura | Mar. 2, 2021

NAIROBI, KENYA: Jomo Kenyatta International Airport and Mombasa’s Moi International Airport (MIA) have been awarded best airports by size and region for their excellence in customer service.

JKIA won the 2020 Best Airport by Size and Region in the 5 -15 million passengers per year in Africa while MIA won the 2020 Best Airport by Size and Region under2 million passengers per year in Africa in Airports Council International’s Airport Service Quality (ASQ) Survey.

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