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Before former Transport minister the late John Michuki intervened and slammed brakes on some bad habits in the industry, commuters, especially in the city and other urban areas, were being packed like sardines in these contraptions in which they were also overcharged, insulted and even physically assaulted.
But things changed slightly after the Michuki rules were introduced in 2004. Among others, the vehicles were directed to carry only seated passengers, who were required to fasten their seat-belts. These rules brought a modicum of order in the chaotic industry.
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