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Culpable: Telcos to pay millions for network glitches

Regulator says it is awaiting detailed quality of service report before imposing hefty fines on operators for recent disruption in service to subscribers.

Mobile network operators Safaricom and Airtel are staring at millions in fines for network downtimes.

The incessant glitches have continually affected millions of subscribers on their mobile money and voice networks.

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