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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Jubilee Insurance has pioneered the use of artificial intelligence in customer care in the insurance industry.
The firm launched its chatbot to assist with customer queries. The chat assistant, known as Julie, is the first artificial intelligence-powered chat assistant of her kind in the insurance industry in East Africa.
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