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The Standard Group Plc is a multi-media organization with investments in media
platforms spanning newspaper print operations, television, radio broadcasting,
digital and online services. The Standard Group is recognized as a leading
multi-media house in Kenya with a key influence in matters of national and
international interest.
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Services are more brittle than products. Surprised? If a glass breaks, you replace it with another.
If a car crashes, you just replace it. If a patient is misdiagnosed or mis-educated, you can't get a replacement. If there is a power outage, you can't recover the lost time or productivity. Still surprised?
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