Failure to promote public participation breeds misinformation

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Trust is the foundation on which a citizen's experience is built, and lack of it has dire implications for governments. For government agencies, the trust gap poses a complex problem. Even well-funded public programs can miss their mark if Kenyans don't engage with them.

With the advent of the internet and new technologies, information disorder has become a threat to governance. In this era of fake news, social media channels are being misused by individuals to drive their agenda without considering its adverse effects on the general public.