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The Standard e-Paper
Truth Without Fear
The Standard Group Plc is a multi-media organization with investments in media
platforms spanning newspaper print operations, television, radio broadcasting,
digital and online services. The Standard Group is recognized as a leading
multi-media house in Kenya with a key influence in matters of national and
international interest.
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Customer review satisfaction feedback survey concept. [iStockphoto]
A recent search for car tyres for my Vitz ended up being a lesson in customer service. I was surprised by the domination of the local market by Chinese-made tyres.
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