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Insurance platform bets on Artificial Intelligence to ease claims processing

Enterprise

By Nanjinia Wamuswa | Apr 10, 2024

Audio By Vocalize

**M-Tiba Head of Pricing and Portfolio Management Shadrack Kiratu.** [Nanjinia Wamuswa, Standard]

Health insurance technology platform M-Tiba has integrated Artificial Intelligence (AI), into its insurance claims processing system - reducing claim approval times to hours.

The firm says implementation of AI technology, and in particular Machine Learning (ML) models, enhances efficiency and fraud management resulting in lower administrative and healthcare costs for health insurers. This allows health insurers to offer more affordable health insurance products to their customers.

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