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Why SMEs are wary of using cross-border payment platforms

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Online Purchasing Payment E-commerce Banking. [Courtesy, Rawpixel.com]

The possibility of being defrauded and unfavorable foreign exchange rates are some of the reasons why small and medium enterprises (SMEs) are reluctant to utilise online cross-border payment methods.

A new report by payment services provider Mastercard also lists poor customer support and funds taking too long to be received as the other reasons why they shun the mode of payment.

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