The top 5 things higher education students want from online learning

Online programs, both remote and hybrid, are capturing a wider share of higher education across the world. Much of the growth in recent years was driven by the COVID-19 pandemic, which forced campuses to close suddenly and switch to remote classes. But many students, especially those trying to balance work with study, are gravitating toward online learning because of its greater convenience and accessibility compared with traditional classroom instruction.

Indeed, new McKinsey research finds that most higher education students want to continue to incorporate at least some aspects of online learning into their education. However, a significant share of students are dissatisfied with the online experiences their universities offer, signaling that higher education institutions could benefit by evolving their online learning models.