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The Standard e-Paper
Kenya’s Boldest Voice
The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Equity Bank plans to retrain its staff into salespersons and relationship managers as customer traffic in branches drops significantly.
The lender’s latest figures show that just 7.4 per cent of transactions were conducted at branch compared to 63 per cent on Equitel platform and 21 per cent through agents. The bank sees less motivation in brick-and-mortar banking.
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