×
× Digital News Videos Kenya @ 50 Health & Science Lifestyle Opinion Education Columnists Ureport Arts & Culture Moi Cabinets Fact Check The Standard Insider Podcasts E-Paper Lifestyle & Entertainment Nairobian Entertainment Eve Woman Travelog TV Stations KTN Home KTN News BTV KTN Farmers TV Radio Stations Radio Maisha Spice FM Vybez Radio Enterprise VAS E-Learning Digger Classified Games Crosswords Sudoku The Standard Group Corporate Contact Us Rate Card Vacancies DCX O.M Portal Corporate Email RMS
Login ×

Facebook to buy customer service startup Kustomer

By Reuters | November 30th 2020 at 20:34:35 GMT +0300

President, founder and CEO of Facebook Mark Zuckerberg (PHOTO: REUTERS)

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world’s largest social network forays further into e-commerce.

Financial details of the deal were not disclosed.

The Wall Street Journal, which first reported about the acquisition, said the transaction valued Kustomer at $1 billion.

Kustomer allows businesses to aggregate customer conversations from various channels into a single-screen, and also to automate some of the responses to buyers. The firm already offers its services on Facebook Messenger and Instagram.

Read More

Earlier this year, Facebook launched Shops, a service that allows businesses to display and sell products across its platforms.


Facebook Kustomer
Share this story

More stories


Take a Break

Feedback