Thirst that Nairobi Water has failed to quench

Either Nairobi Water and Sewerage Company doesn’t care much about customers or their customers have become so rogue that they no longer want to pay for what they have consumed.

We say this because one of them has since October last year been complaining that the firm was out to exploit him.

Mr Jairus Kuria (A/C 1291320), a resident of Harambee estate was sent a bill of Sh586,632.66 for the month August last year.

 The civil servant vows that he lives alone in the house and that before then his monthly bill averaged only Sh1,000. By December his bill had climbed to a staggering Sh732,865.84!

After we carried several reminders here, NWSC finally broke its silence on January 22 and said it had noted and rectified the anomaly. The bill was adjusted to Sh594,772.51. Kuria disputed the figure again and even pointed out that the meter number (76296104) on ‘adjusted’ bill wasn’t his. NWSC hasn’t spoken on the matter since and their customer is still agonising. Why is the firm taking eons to probe and put to closure to what is obviously a simple problem?

Unhealthy wait at NHIF offices

Mr Kisaka Wamoto, an old customer of National Hospital Insurance Fund, says he was happy when he was informed that their Eldoret offices at KVDA Plaza had moved from seventh floor to ground floor of the same building.

But his joy was short-lived. Recently, he had business in their offices and was shocked at the doorstep when the guard asked him and the other visitors to make a beeline outside.

He was soon to learn why. The new office is small and thefere easily congested. And there is another problem. There is no dedicated reception   where staff, with the correct information, can guide and advice clients.

“Being on a queue of 100 people is disheartening. It is more disheartening when you queue for one hour and then when you reach the entrance you are told to wait because the officer sorting out problems like  yours is busy with some five other people,”

He advises: “NHIF management should do something about the queue and also having a Facebook or Twitter account so that some queries can be addressed online.

Kibaki should pay Emilio a visit

Thirty-four years ago, then Vice-President Mwai Kibaki visited Bartolimo to open a library that was later reduced to ashes. That is according to Christopher Kamaina who never witnessed the occasion as he had not been born, but has heard the story  told and retold.

Kamaina is unhappy because Mr Kibaki who is now the President of Kenya and will be until sometime next month, has never set foot in Baringo.

But he believes there is a good reason for the President to visit Baringo.

When he took office in 2002, Kamaina’s neighbour was blessed with a son who he named Emilio.

Emilio is now ten but sadly  has never seen his namesake.

But it’s not only Emilio who would like to see the President in Baringo.

Kamaina says that most residents Baringo North Constituency wonder why the President hasn’t honoured them with visit.

“With only a month left, will you go home without Emilio seeing you? Please, Mr President  make us  smile by visiting us. Perhaps that will also make insecurity in this area a thing  of the past. We are waiting.”

DON’T YOU FORGET

Did the council rid the area of the eyesore and pungent smell?

Kahawa Wendani resident Fred Makana complained here on December 11, last year, that traders at Githurai 45 market were slowly turning the Thika Superhighway bridge there into a dumping ground. He sent us pictures of mounting heaps of garbage that were slowly climbing the walls of the bridge.

He lamented that the Ruiru Municipal Council officials were doing nothing to stop the pollution and were only preoccupied with collecting revenue from the traders. Makana added that some shameless men had even turned the bridge’s walls into a urinal. He was worried that if the pollution trend was allowed to continue, it eventually cause a disease outbreak.

Monitor ‘lovers’ too, Mr Kibujia

Mr Gachiengo Gitau was impressed by the National Cohesion and Integration Commission’s (NCIC) decision to hire some 100 people to monitor hate mongers and their hate messages during the ongoing campaigns. But he would like Mzalendo Kibunjia, NCIC chairman, to go a step further.

He would like him to hire another 100 “cops” to monitor love messages so that as one group carts the haters to jail, the other would be carting  the “lovers” to the presence of the president for some awards.

He proposes the “lovers” be awarded an OBL (Order of the Burning Love).