The Auditor General reported that there is a mismatch between billed amounts and actual consumption, as well as extra charges that cannot be traced in the billing system.
"Given ISC's mandate to uphold accountability and transparency in State Corporations, ISC has invoked its powers under the State Corporations Act (Chapter 446 of the Laws of Kenya) to initiate a thorough investigation into the matter. Section 18(2) of the Act empowers ISC inspectors to call for and inspect records, documents, and premises of any State Corporation," read the statement.