How AI is transforming financial services and business in Kenya

In the banking sector, AI is changing how financial institutions serve customers and manage risk. [Courtesy]

As Kenya forges ahead on its digital transformation journey, there has been an uptick in the use of Artificial Intelligence (AI) in government and private sector institutions.

This is increasingly redefining how different institutions in the country conduct their operations, as AI is not only improving efficiency and reducing costs but also unlocking new opportunities for innovation, inclusion, and economic growth.