How to ensure government digitisation works to benefit Africa

The Government of Kenya, through the Ministry of Interior and National Administration, has already announced plans to roll out a new Digital Identity for all citizens by the end of 2023, [iStockphoto]

Since the turn of the century, the way in which governments operate has seen dramatic shifts to cope with the increase in population and technological advances. These advances have seen the manner in which government services are delivered move into the digital realm.

Governments have opted to use digital platforms to track the collection of revenues and issue citizens with identification documents. The Government of Kenya, through the Ministry of Interior and National Administration, has already announced plans to roll out a new Digital Identity for all citizens by the end of 2023, that will link up all of the country's databases and enable safe and seamless access to a wide range of government and even private sector services.