The Judiciary Ombudsman has done a commendable job so far

Supreme court of Kenya building, Nairobi. [Elvis Ogina, Standard]

The Judiciary is charged with administration of justice. Before the promulgation of the 2010 Constitution, the institution was largely regarded as accessible only to a privileged few. The poor had it rough in the corridors of justice. There was no specified complaint handling mechanism to turn to. The institution was closed to the public in terms of sharing information, raising concerns and generally getting the all-important public participation and feedback on service delivery.