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Overcoming collective blindness: Lessons from 9/11 terror attack

Former US President Barack Obama when he laid a wreath during a ceremony commemorating the September 11, 2001 attacks at the Pentagon in Washington, DC, on September 11, 2016.[File]

Sometime in August 2001, 33-year-old French-Moroccan Habib Zacaria Moussaoui enrolled at the Pan Am International Flight Academy in Eagan, Minnesota, US.

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