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Great sales leaders know that driving the numbers is only half the job. “Sorry I fired you ten years ago,” I said to Tiffany, a former sales manager in my company.
"You didn’t fire me, I quit," she smiled but her tone had an edge. It had been a decade since we last worked together but Tiffany and I agreed to grab coffee to catch up. She had been one of my top-performing sales representatives.
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