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In East Africa we have seen the negative publicity around certain retailers such as Nakumatt and Uchumi. Irrespective of what we believe on what has been reported, the retail sector is currently facing unprecedented pressures. Is this mismanagement or a changing business environment issue?
If trends are anything to go by, then the retail sector has proven to be as dynamic and unpredictable as ever. Simply, it isn’t anyone’s turf anymore. In fact, according to KPMG’s 2017 Global Retail Trends report, there is need for a true reflection and understanding of today’s consumer and retail realities.
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