If global trends are anything to go by, then I’d predict that Kenya’s Courier & Delivery business is up next for the digital disruption.
Presently in Kenya we have come to associate this with negative implications such as large-scale layoffs, as has been the case for most of last year and this year across many of Kenya’s traditional businesses. From media, banking, retail, transport & many more industries. Across the board, this has been as a result of dwindling business fortunes often due to a wave of technologically innovative disruptive forces in the industry, necessitating cost cutting measures as a first step to survival in many organizations.