
When I was planning to come to Kenya, I wanted to book and pay for hotel accommodation online. Coming from Israel, I had assumed online transactions had started becoming commonplace. The hotel was not accepting online payments. That was nearly a decade ago.
Until a few years ago, you could call a hotel in Nairobi asking for a room reservation and the common response would be: “Fine, we will keep the room for you for a few hours. Send us the money. Send your driver with a cheque or ...”