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How safe is buying or renting a house online?

Matilda* was excited as she searched online for a one-bedroom house. The young lady, who has recently cleared her third year at a Nairobi-based college, was looking forward on leaving the campus halls to reside in her own house.

“A few searches and I stumbled upon the perfect house on Mpaka Road in Westlands, Nairobi” she says, as she described her encounter with a conniving landlord on a local property portal.

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