×
App Icon
The Standard e-Paper
Read Offline Anywhere
★★★★ - on Play Store
Download Now

How skewed KRA management structure is limiting effectiveness

Kenya Revenue Authority (KRA) was once an enviable institution. It had the most attractive and desired working environment in public service. It executed its core mandate of revenue collection effectively, and with integrity. Staff operated professionally in assessment of taxes. The institution embraced best management practices in tax administration. It earned a regional recognition as the leader in revenue collection.

KRA today is a pale shadow of itself. The days of glory are gone. Staff are demoralised as the institution sags under the weight of nepotism and cronyism. Staff misconduct and corruption have seized KRA and eroded its professionalism.

Get Full Access for Ksh299/Week
Unlock the Full Story — Join Thousands of Informed Kenyans Today
  • Unlimited access to all premium content
  • Uninterrupted ad-free browsing experience
  • Mobile-optimized reading experience
  • Weekly Newsletters
  • MPesa, Airtel Money and Cards accepted
Already a subscriber? Log in