NAIROBI: Human beings are social animals. They need a sense of belonging and recognition, which affects aspects of their life, careers included. In employment, staff will do anything to build friendship, alliances among other informal groups.
When Eric decided to write a ‘heavily worded’ complain letter to head office against his supervisor, he did not give it much thought. In his mind, he was just exercising his freedom of expression. And in any case, he had become known for his robust and vocal nature at work.