Drivers vs taxi-hailing companies: Here is where the problem lies

An illustration picture shows the logo of car-sharing service app Uber on a smartphone next to the picture of an official German taxi sign in Frankfurt, September 15, 2014. A Frankfurt high court will hold a hearing on a recent lawsuit brought against Uberpop by Taxi Deutschland on Tuesday.[Courtesy]

Whenever you speak to online ride-hailing companies, they are usually shy to share their absolute figures on the partners they have.

Each guards their figures with absolute secrecy, cards played close to their chests, which makes it a challenge to know the vastness of the industry.

But the rate at which new companies keep joining the sector, and the persistent complaints from drivers which were not as frequent before the 2022 regulations, point to a possible saturated industry.