Now you see, now you don't: How telcos are defrauding Kenyans with expiry data

Person browsing his facebook account on a mobile phone. [Getty Images]

Parliament has told the Communications Authority of Kenya (CAK) to stop the “fraud” perpetuated by telcos in the country in the name expiring data bundles.

Instead, the MPs want the communications regulator to force internet providers Safaricom, Airtel and Telkom to compensate their customers for unused bundles.

The National Assembly’s Communication, Information and Innovation Committee blamed CAK Director-General David Mugonyi for having in place insufficient measures to protect consumers from Internet service disruptions through the controversial data bundle expiry policies.