Digital industry players say transaction costs remain major challenge

Rita Njuguna Co-founder of Gogaga Experiential and Muthoni Mumo CEO, of Gogaga Experiential share a moment during day one of Digital and Technology Week. [Courtesy]

Digital industry players have raised concerns about how transaction costs remain a major challenge to the current evolving digital landscape.

During the Digital and Technology Week 2023 held last week, sector players said despite the digital advancements in the country, there is persistent dominance of cash transactions due to costs associated with mobile money transactions and system interoperability challenges.