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Energy CAS Simon Kachapin (left), Acting General Manager Business Strategy Eng.Thagichu Kiiru (centre) and Customer Service Eng.Aggrey Machasio when they appeared before the Senate Energy Committee on the token scandal and frequent power outage at Parliament on Thursday. [Boniface Okendo, Standard]
Kenya Power has been asked to explain why it bills its postpaid customers exorbitantly and disconnects their power if they complain.
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