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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Co-operative Bank of Kenya offered the best customer service in the first nine months of this year, according to a new survey.
In a mobile feedback survey by M-Survey, Co-operative Bank had a net promoter score (NPS) of 24.3, pipping its lenders in the handling of customers.
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