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NAIROBI: The Commission on Revenue Allocation (CRA) has launched a new tool to monitor public perception of the implementation of county budgets and the quality of service delivery. The new tool now provides the first rating tool on the performance of all the county governments.
Speaking during the launch of the new tool, CRA Chief Executive Officer George Ooko said the tool will help the citizens monitor service delivery and the county governments to make an assessment of where service delivery is weak.
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