×
The Standard e-Paper
Truth Without Fear
The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy]
No institution can thrive without a robust customer care culture in today’s global environment. In the last few decades, there has been a lot of talk about emotional intelligence and how it is essential in shaping interpersonal skills and organisational growth.
Subscribe to our newsletter and stay updated on the latest developments and special offers!
join