Mum's horror after 8-year-old daughter racks up Sh189,263 bill playing iPad game
"Other parents have got to be so careful. "I thought I was being careful but obviously not careful enough. Children are clever and you have to be very vigilant. "I think there needs to be more measures put in place to stop things like from happening. "There are clearly flaws in the system. No one should be able to make that amount of transactions in one day. "I was not contacted at all by the bank about the spending, which I feel was excessive and should have raised concerns." A Barclaycard spokesperson said: "We are sorry that Ms Phillips has had cause to complain. "Unfortunately, customers are liable for the transactions authorised using their Apple ID, and we are therefore unable to provide a refund. "However, we empathise with Ms Phillips' situation, so we have made arrangements not to charge any interest on the transactions." "Apple has a range of features to help parents control spending on their devices, such as the ability to switch off in-app purchases, and we would encourage all customers to make use of them." Apple have also been contacted for a statement. Katie bought her daughter the Sh39,152 seventh generation iPad for Christmas as the eight-year-old wanted to play Roblox with her friends. The multiplayer online video game creation system lets users to design and play their own games with friends. Katie had the iPad on lockdown and disabled 'in-game' chat functions, barred social media and set up a child-friendly account. But she had also uploaded her card details to buy her daughter Sh1,305 worth of in-game purchases - protected with a password. Katie, who also has a three-year-old son, said: "The iPad was her dream present. She had no idea what the password was." But that didn't stop her daughter changing the settings from the password to her own fingerprint. Katie and her husband Matty, have confiscated the iPad until at least April and banned their daughter from using iTunes games forever as punishment.
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