Technology: The importance of account number on your utility bill

Shem Otieno, ICT Manager at Kisumu Water and Sewerage Company Limited

KISUMU, KENYA: Long before the introduction of E-bill payment system by various operators in Kenya, I vividly remember the traditional way of sending money home or making a transfer of the same was only left to Postal Corporation through money order and some few banks.

Another alternative means was the then popular road transport Akamba Bus Services, which was functional but full of risks, key of which one would lose their money along the way.