Credit firms urged to improve digital borrowing experience as mobile subscribers increases

Genghis Capital has advised credit apps to adopt proper ways of accessing credit since there is a growth in which traditional lenders are implementing digital monetary services.[Photo: Courtesy]

Genghis Capital has said that about 6.1 million mobile digital borrowers have been recorded with an inimitable 28.3 million mobile subscribers.

The report further believes that an increase in FinTech space, differentiation and improved customer experience will be crucial in getting and maintaining customer base going forward.