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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Kenya Revenue Authority (KRA) says its relationship with taxpayers has improved after social media engagement on its Customer Relationship Management Solution (CRMS) more than doubled.
The taxman said in a statement social media engagement rate has more than doubled from 300 to over 700 engagements per day.
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