Communications Authority of Kenya gets report on Safaricom outage

Communications Authority of Kenya Director General Francis Wangusi addressing the press conference on device Management System that is soon to be launched and refuted claims that the system will access and monitor peoples' phones. This was at Intercontinetal Hotel Nairobi. ON 17/02/2017 PHOTO: JENIPHER WACHIE

Mobile service provider Safaricom has submitted a report detailing the cause of a network outage that affected its services for several hours last month to the industry regulator.

The report is currently awaiting deliberation by the Communications Authority of Kenya (CA) board that will then decide what action to take against the telco based on the findings.