There’s more to banks going digital that just disruption

Bank of Africa’s Monrovia branch in Nairobi is one of the 12 branches the lender plans to shut down as it seeks to cut costs. [PHOTO: WILBERFORCE OKWIRI/Standard]

Several banks have announced they will no longer open new branches and will now focus on digital banking.

Just last week, Bank of Africa announced it would close 12 of its 42 branches, and move most services to its digital platform. I foresee more banks heading in the same direction.