Telco giant Safaricom on Friday announced a new data plan that heavy WhatsApp users should take note of.
In the new plan, daily bundles have been subdivided into three categories: 50MB, 150 MB and 500MB.
The 50MB package goes for Ksh20 and comes with 50 SMS while the 150 MB package will cost you Ksh50 and comes with 150 SMS.
The 500MB package goes for Ksh99 and gives you 500SMS.
Those who prefer the weekly subscription have also been taken care of in the 350 MB (Ksh99) 1GB (Ksh250) and 3GB (Ksh500) packages.
The monthly subscription will now have 2GB (Ksh500), 5GB (Ksh1000) and 15 GB (Ksh2000).
To access these packages, customers have to dial *544#.
Interestingly, users will still be able to send messages via WhatsApp even after their bundles are depleted.
Despite this, some netizens were unimpressed saying Safaricom should have paid more attention to the needs of customers.
“NO. You didn't listen or pay attention to your customers at all. Can you do a twitter poll and see what your clients need?
“The 1GB at 99/- should have been changed to 2GB at 99/-, then add free WhatsApp and facebook or twitter,” suggested Joseph Kimonyi.
“Ndio ujue ni scam...how can they post free WhatsApp plan, on twitter platform?
“Mafuta ikipandishwa nyinyi mnateremsha bundles, hatuingii box.... vitu za whatsapp zimaliziwe huko, ,,,,watu wangu wa twitter,, tusiitike hata wakiTWIITER,” said DrOchunuku.