Let me tell you: Kikamba goes global at VFS, as attendants keep it real

Blue and red passports. [Courtesy/GettyImages]

I recently applied and received a visa to the United Kingdom, where I hope to visit before the snow blizzards descend by Christmas. I can only endure a degree of cold, for a limited duration, and I have nothing but gratitude for the professional treatment I received at the VFS Kenya offices at Principal Place, in Westlands. 

Monday, however, was special. Having received a notification that my passport was ready for collection the previous week, I arrived around noon to pick the document. The website and the email notifications showed pickup times to be between midday to 3pm.