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How government efforts to digitise ways of accessing services lock out countless citizens

An IT expert at the National Geospatial Data Centre.

Geoffrey Maina may have been the lucky Kenyan who own land in Nairobi but unlucky that he is not tech-savvy.

It never occurred to him that following migration from manual to digital transactions in Ardhi House, he needed to have basic Information and Communication Technology (ICT) skills.

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