Equity emerges best bank in Think Business Awards

Equity Bank's Nairobi West branch on October 11, 2022. The lender has been recognised as the best bank in Kenya. [File, Standard]

Equity Bank was recognised as the overall best financial institution in Kenya for the 12th consecutive year during the 18th edition of the prestigious Think Business Banking Industry Awards.

The award recognised Equity Bank's commitment to transforming lives by offering services that socially and economically empower consumers, businesses and communities.

The lender bagged 19 accolades in multiple categories, showcasing its exceptional performance across various sectors.

This year's Think Business Awards had Equity recognised as the Best Bank in Environmental Social and Corporate Governance (ESG) factors, the Most Customer-Centric Bank, the Best in Digital Banking, the Best in Mobile Banking, the Best Bank in Retail Banking, the Best Bank in Trade Financing, the Best Bank in SME Financing, the Best Bank in Agriculture and Livestock Financing, the Best in Agency Banking, and the Best Bank in Internet Banking.

Championing access

The bank also received a Special Judges Award for Product Innovation, for championing access to clean energy at institutional and household levels.

Equity Bank Kenya Managing Director Gerald Warui said the performance is a result of the lender’s unwavering commitment to creating a sustainable financial brand to serve customers.

“This recognition reaffirms our dedication to excellence and motivates us to continue pushing the boundaries of innovation in the pursuit of lasting impact and business sustainability," he said.

Equity Bank Kenya Managing Director Gerald Warui. [Wilberforce Okwiri, Standard]

A statement from the bank documenting the win notes that by adapting to market dynamics and meeting diverse customer needs, Equity Bank has had a competitive edge and excelled across various socio-economic pillars.

The bank has investments in financial inclusion, health, energy, environment and climate change, food and agriculture and education.

“These initiatives have allowed the bank to expand its range of products and services, catering to a significant portion of the population,” reads the statement.

 Financial institution

Equity’s efforts in social and environmental responsibilities also won the financial institution global awards. Brand Finance ranked Equity Group as the fourth strongest banking brand worldwide in its Top 500 Most Valuable Banking Brands of 2023.

The Banker Top 1,000 World Banks also placed Equity at the 22nd position in Africa in 2021, among others.

“Equity's commitment to driving societal change and formulating high-value operating policies has contributed to the overall socio-economic development of its communities and stakeholders,” the statement said.

“Looking ahead, Equity remains dedicated to meeting the evolving needs of its customers through continuous investment in sustainable practices.”