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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Institute of Customer Experience Chairman Joseph Choge signs an MoU with Chantel Botha, CEO of Brand Love Global, South Africa, in Naivasha, on April 21, 2023. [File, Standard]
Micro, Small, and Medium Enterprises (MSMEs) have been urged to prioritise customer experience by adopting artificial intelligence (AI)-powered solutions to track customer data, streamline operations, and boost client satisfaction.
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