Ombudsman takes service closer to the people in push for transparency

CAJ Chair Charles Dulo and Vice Chair Dorothy Jemator during a media briefing on pension delays, February 13, 2025. [Benard Orwongo, Standard]

In a move to decentralise oversight and promote transparent public service across the country, the Commission on Administrative Justice (CAJ) has intensified its grassroots outreach efforts—starting in Nyeri County.

CAJ Chairperson Charles Dulo said the commission is keen on ensuring that Kenyans, regardless of their location, can access justice, raise complaints, and seek redress from national and county government institutions without barriers.